Shipping policy

Order Processing

All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information. Please note that processing times may be slightly longer during high‑volume periods or holidays.

Shipping Times

We ship worldwide. Estimated delivery times are:

  • United States: 5–12 business days

  • Canada & UK: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 7–18 business days

  • Rest of World: 10–20 business days

Shipping times may vary depending on your location and local postal service.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at support@sweatitup.com or Marvindwilliamsjr0@yahoo.com. We will work with the carrier to resolve the issue. SweatItUp is not responsible for delays caused by customs, weather conditions, or carrier issues.

Incorrect Address

Please double‑check your shipping address before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Customs & Duties

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

Order Changes & Cancellations

Orders cannot be changed or canceled once they have been processed or shipped. If you need assistance, contact us immediately after placing your order.